Policy

Deposits

To secure a booking, we require payment for the first night’s accommodation. Credit card and direct deposits are our preferred payment methods.

Hours Of Operation

Check-in Time

Our Reception is open from 8:00 am to 5:00 pm. Check in is from from 2:00 pm onwards. If you think you will be arriving  late please call Reception during business hours to  make alternative arrangements for key collection. We do have a live in manager on site for any emergencies

Check-out Time

Any time between 9:30 am and 11:00 am. If you would like to depart earlier, please advise and finalise your room account the day before. For the Edge House check-out time is 10:00 am

Cancellation Fees

Please refer to our Cancellations Policy section for a full explanation of any cancellation fees regarding accommodation or day spa treatments

Smoking Policy

Our property is non-smoking inside the villas, house and common buildings.