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Q: |
What are the check-in and check-out times? |
Ans: |
We have a check-in of 2:00 pm and a late check-out of 11:00 a.m. on the date of your departure |
Q: |
Is breakfast included? |
Ans: |
The Edge House is self catering. A full breakfast is complimentary each morning for villa accommodation. |
Q: |
If I am arriving after your office closes, how can I get in? |
Ans: |
Please contact our office prior to 5:00 pm and we will arrange for an alternative way to collect your keys. |
Q: |
Is there a bus service up the mountain? |
Ans: |
Yes, Tamborine Mountain Tours provide this service and it is as low as $20 per person. Please contact them direct to arrange http://www.tamborinemountaintours.com/ |
Q: |
what if i need to cancel a booking? |
Ans: |
Please let us know asap and visit our Policy page |
Q: |
Do you have wi-fi and is it free? |
Ans: |
Yes we have free wi-fi for all of the villas and all common areas, ie reception, breakfast dining room, guest guanaba room and day spa. |
Q: |
What is included that we dont have to pay for? |
Ans: |
Please see the following list of Free Items |
